+ Do you have a Catalog?
Yes we do. Our catalogs can be viewed right here on line by visiting the
Catalogs page. To request a printed catalog click the
Request a Catalog button at the bottom of this page.
+ Who can order from this website?
Only Reliant Ribbon registered customers can order from this site.
Please Note: Reliant Ribbon sells only to registered businesses.
A Federal or State Tax ID# is required to order products from us.
+ How can I create an account?
As a wholesale business we are only permitted to sell to businesses. Please have your tax document on hand or fill the tax form located under
‘Resale Certificate Forms’ before registering. Please click
“Register” on the top right corner and click
“Register New Account” and follow the steps. Attach your tax document.
+ If I already have a registered account with Reliant, do I still have to Register on-line to order?
Yes, please click
“Register” on the top right corner and click
‘Link to your Account’ and follow the steps. If you need further assistance, please email our Customer Care Team at
CustomerCare@ReliantRibbon.com with your business information and requesting to be setup to order online. If possible, include your account number.
+ What should I do if I forget my Password?
+ Is there a minimum order requirement?
There is a $50 minimum order requirement for orders within the continental US. Orders under $50 will be charged a $10 small order fee in addition to the regular shipping charges.
Orders outside Continental US - There is a $500 minimum order requirement.
Click here to see more information on our Shipping & Return Policies.
+ What are your shipping policies?
Click here for more information on our Shipping & Returns Policies.
+ I have a question that's not answered above.
+ How is my payment processed?
For Credit Card Accounts, your card will be pre-authorized before processing your order, and the final charge will be applied once your order ships.
For Accounts with Credit Terms, payment must be made before the invoice due date. We accept ACH transfers, checks, and credit cards.
+ What Credit Cards are Accepted?
We accept VISA®, MasterCard®, Discover®, and American Express®.
Please note that a 3% fee may apply. If you have any questions, feel free to contact our customer care team.
+ How long does shipping take?
Standard shipping for stock items takes 2-3 business days subject to change.
Standard shipping for domestic print jobs is 3-4 weeks after confirmed PO and artwork.
+ How much will my freight cost?
Freight charges are calculated and added at the time of shipment based on the size and weight of your order.
If you prefer, we can ship using your UPS or FedEx account. Please inform our customer care team before placing your order.
+ Do you offer custom programs?
